Privacy and Disclaimer

ETU QLD & NT/CEPU Electrical Division Privacy Statement

Purpose

The CEPU Electrical Division, Queensland Divisional Branch (the “CEPU”) is bound by the National Privacy Principles under the Privacy Act 1988 (Cth). The ETUQ, whilst not bound by the National Privacy Principles, applies as a matter of non-binding principle the matters set out in this Statement.

The National Privacy Principles are a set of rules with which organisations must comply in managing personal information about individuals.

This Statement outlines the CEPU/ETUQ approach to the management of personal information about members. A copy of this Statement and the CEPU/ETUQ Privacy Policy is available to any person who requests it.

Privacy Policy

Introduction

The Queensland and Northern Territory Branch of the Electrical, Energy and Services Division, Communications, Electrical, Electronic, Energy, Postal, Plumbing and Allied Services Union of Australia (the ETU, Queensland and Northern Territory Branch) is the union representing:

“Electrical fitters, armature winders, electrical mechanics, battery fitters, railway electricians, telephone fitters, radio workers, cable jointers, linesmen, arc lamp trimmers, electrical labourers, electric crane attendants, rail welders and their assistants, electric welders whose work is associated with the work of an electrician and electricians engaged or usually engaged or employed in running and maintaining electric plants, dynamo, motor and switchboard attendants, and all employees whose callings are peculiar to the electrical industry” and such other people as are included in Rule 2 of the Rules of the Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia (the ETU Rules).

The Union collects personal information in order to conduct its business of advancing the interests of members, and such other objects as set out in Rule 3 of the ETU Rules. The Union operates in the political, legal, industrial and social spheres.

The Union is committed to protecting your privacy and providing you with information and services relevant to you. The Union complies with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Policy (Policy) should be read in conjunction with the Privacy Act and the APPs.

This Policy applies to personal information the Union collects from you:

• via our website;
• via social media;
• via telephone;
• via email;
• via fax;
• in person; and/or
• in writing.

This Policy also applies to personal information the Union collects from the Australian Council of Trade Unions (ACTU) or any other third party, about you.

The Union website collects two types of information. The first type is anonymous information. The web server makes a record of your visit and logs the following information for statistical purposes:

• the user’s server address;
• the user’s top level domain name (e.g. com, .gov, .net, .au, etc.);
• the date and time of the visit to the site;
• the pages accessed and documents downloaded;
• the previous site visited; and
• the type of browser used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s logs.

Another way information may be collected is through the use of “cookies”. A cookie is a small text file that the website may be placed on your computer. Cookies may be used, among other things, to track the pages you have visited, to remember your preferences and to store personal information about you.

You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of the Website or take advantage of the improved web site experience that cookies offer.

New Privacy Policy 
Required for Android Apps

This privacy notice for Electrical Trades Union Queensland of Employees Queensland and the Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia – Queensland Branch describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: 

• Download and use our mobile application (ETU QLD & NT) or any other application of ours that links to this privacy notice 
• Engage with us in other related ways, including any sales, marketing, or events 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]. 

1. WHAT INFORMATION DO WE COLLECT? 
Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
• names 
• phone numbers 
• email addresses 
• mailing addresses 

Sensitive Information. We do not process sensitive information. 

Payment Data. We may collect data necessary to process your payment if you make purchases. such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paypal. You may find their privacy notice link(s) here: https://www.paypal.com/myaccountiprivacy/privacyhub. 

Application Data. If you use our application(s) we also may collect the following information if you choose to provide us with access or permission: 

• Geolocation Information. We may request access or permission to track location-based information from your mobile device, while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings. 

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's calendar, camera, contacts, storage. and other features. If you wish to change our access or permissions, you may do so in your devices settings. 

• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may tum them off in your devices settings. 

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. such as your device characteristics, operating system, device name, device model and other technical information. This information is primarily needed for our internal analytics and reporting purposes. 

Like many businesses. we also collect information through cookies and similar technologies. 
The information we collect includes: 

• Device Data. We collect device data such as information about your phone. tablet you use to access the Services. Depending on the device used, this device data may include information such as your application identification numbers and system configuration information. 

• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. 

2. HOW DO WE PROCESS YOUR INFORMATION? 

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention; and to comply with law. We may also process your information for other purposes with your consent. 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
 
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies. and other similar information. 
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm. 

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
We may share information in specific situations described in this section and/or with the following third parties. 

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. They also commit to protect the data they hold on to our behalf and to retain it for the period we instruct. 

The third parties we may share personal information with are as follows:
 
• Web and Mobile Analytics - Google Analytics for Firebase

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 

5. HOW LONG DO WE KEEP YOUR INFORMATION? 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example. because your personal information has been stored in backup archives) then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

6. HOW DO WE KEEP YOUR INFORMATION SAFE? 

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. 

7. DO WE COLLECT INFORMATION FROM MINORS? 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we deem that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
 
8. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

In certain situations, you may request to review, update, delete your personal information. To do so please submit a request to [email protected].

Other Applications

The Union “App” collects information. The information is anonymous. The App makes a record of your visit and logs the following information for statistical purposes:

• Union membership number;
  • Gender;
  • Age range;
  • Home and work postcodes;
  • Home owner status; and
  • Super fund identity.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s logs.

From time to time you may voluntarily supply your personal information to the Union. The Union will record your e-mail address if you send us a message, subscribe to an email newsletter, or complete a form if this information is requested.

When you provide your personal information, it allows us, for example, assist you with industrial relations and employment queries, inform you about industrial, social and political campaigns, and accept you application for membership. You may supply personal information to the Union by, for example, responding to a survey, filling in a meeting attendance sheet, taking part in a competition, completing a membership form, discussing your issues with a delegate, or signing up to a campaign. The Union only collects personal information that is necessary for the Union to perform its functions and/or activities.

Depending upon the circumstances you may provide to the Union, and the Union may collect, information such as, but not limited to:

• your name;
• your contact details, including driver’s licence;
• your social media details (e.g. blogs, twitter, Facebook, LinkedIn);
• your gender;
• your marital status;
• your employment details;
• your trade qualifications; and
• your inquiry and/or complaint details.

Some personal information is considered sensitive information and includes:

• your political opinions;
• your political party membership (if any);
• your union membership (if any);
• your racial or ethnic origin;
• your sexual orientation;
• any disabilities, illnesses or injuries you may have; and/or
• any other health information.

The Privacy Act allows the Union to collect sensitive information which relates solely to Union members or people who have regular contact with the Union if the sensitive information relates to the Union’s activities.

We will only collect sensitive information where we have received your consent to your personal information being collected, used, disclosed and stored by the Union in accordance with this Policy.

Where you provide information to the Union in relation to a job application the personal information you provide will only be collected, held, used and disclosed for the purposes of considering your potential employment with the Union. Where you provide the details of referees, you confirm that you have informed the referees that you are providing their contact information to the Union and they have consented to the Union contacting them and discussing the personal information you have provided in relation to the job application.

We will collect personal information directly from you unless:

• you have consented to the Union’s collection of your personal information from third parties – for example, from the ACTU, or your representatives; or
• we are legally required to do so; or
• it is unreasonable or impractical to do so.

Where we have collected personal information about you by other than direct means as set out above, we will notify you at the time, or as soon as practicable, to ensure that you are aware of such collection and its purpose.

You can choose to interact with us anonymously or by using a pseudonym where it is lawful and practicable. For example, you may wish to participate in a blog or enquire about a particular campaign anonymously or under a pseudonym. Your decision to interact anonymously or by using a pseudonym may affect the level of services we can offer you. For example, we may not be able to assist you with a specific industrial enquiry or investigate a privacy complaint on an anonymous or pseudonymous basis. We will inform you if this is the case and let you know the options available to you.

If we receive unsolicited personal information about or relating to you and we determine that such information could have been collected in the same manner if we had solicited the information, then we will treat it in the same way as solicited personal information and in accordance with the APPs. Otherwise if we determine that such information could not have been collected in the same manner as solicited personal information, and that information is not contained in a Commonwealth record, we will, if it is lawful and reasonable to do so, destroy the information or de-identify the information.

The Union collects, holds, uses and discloses your personal information to:

• assist you with industrial relations and employment queries, including wage claims, dismissal and discrimination;
• inform you about union benefits;
• inform you about industrial, social and political campaigns;
• inform you about your rights at work;
• inform you about changes to legislation;
• refer you to a legal practitioner, accountant or other professional;
• improve our service delivery;
• manage our relationship with you;
• conduct surveys and research;
• provide educational services and professional development; and
• conduct Union elections.

You consent to our use and disclosure of your personal information for the purposes of direct marketing which may include providing you with information about events, products or services which may be of interest to you.

If you no longer wish to receive direct marketing or other communications, you may request at any time to cancel your consent to such communications by contacting the Union.

You may contact us at any time by mail or email directed to our Membership Section.

The Union may disclose your personal information, in connection with or to further the purposes outlined above, to:

• the ACTU;
• other Australian trade unions;
• affiliated trades halls or labour councils;
• political parties;
• government bodies or agencies (including the Fair Work Commission, the Fair Work Ombudsman, the Australian Tax Office, an anti-discrimination body, a work/occupational health and safety regulator);
• organisations to whom we outsource functions (including information technology providers, print service providers, mail houses);
• otherwise as you have consented; and/or
• otherwise as required by law.

We take reasonable steps to ensure that each organisation that we disclose your personal information to is committed to protecting your privacy and complies with the Australian Privacy Principles, or is subject to a law or scheme that is at least substantially similar to the way in which the Australian Privacy Principles protect information.

By providing your personal information to the Union, you consent to us transferring your personal information to such other organisations.

Wherever reasonably practicable the Union holds electronic personal information on data servers that are owned and controlled by the Union in Australia. The data servers are password protected and login secured. However, by providing personal information to the Union you consent to your information being stored and processed on a data server or data servers (e.g. cloud services) owned by a third party or third parties that may be located outside of Australia. The Union will take reasonable steps to ensure that any third party providers comply with the APPs.

Wherever reasonably practicable the Union holds physical personal information in access controlled premises.

When the Union no longer requires your personal information for a specific purpose and we are not required to keep it to comply with any laws, we will take such steps as are reasonable in the circumstances to destroy your personal information or to ensure that the information is de-identified.

We will not adopt as our own identifier a government related identifier of an individual, such as a tax file number or Medicare card number and will only use or disclose a government related identifier where the use or disclosure:

• is reasonably necessary for the Union to verify your identity for the purposes of our activities or functions;
• is reasonably necessary for the Union to fulfil its obligations to an agency or a State or Territory authority;
• is required or authorised by or under an Australian law; or
• is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.

You have the right to request access to your personal information and request that it be updated or corrected. In most cases you can gain access to your personal information that the Union holds. To request access to, correction of, or updating of any personal information held about you, please write to the Membership Officer at the following address:

General enquiries can be made via telephone by calling the following number:

Ph: (07) 3846 2477

Fax: (07) 3844 9851

The Union requires that you provide proof of identity in order to seek access to your personal information. The Union may charge a reasonable fee where access is provided. The Union may refuse to provide access if permitted to do so by law or under the APPs. The Union will seek to provide you with access to your personal information within 30 days of receipt of a valid request and may charge you a reasonable fee for doing so.

It is important that we keep our membership details up to date. Please contact the Membership Officer at the Union Office to update any personal information. The Union may also take steps to update your personal information by reference to publicly available sources such as telephone directories or electoral rolls.

Membership can be contacted at the following email address:

[email protected]

To make a complaint about an alleged breach of the APPs please write to or email the Membership Officer at one of the following addresses:

The Secretary

41 Peel Street

South Brisbane

QLD 4101

All complaints must be in writing. Please provide all details about your complaint as well as any supporting documentation to the Membership Officer.

The Union will seek to deal with privacy complaints as follows:

• complaints will be treated seriously;
• complaints will be dealt with promptly;
• complaints will be dealt with confidentially;
• complaints will be investigated by the Membership Officer; and

the outcome of an investigation will be provided to the complainant where the complainant has provided proof of identity. The Union will seek to respond within 30 days of receipt of a valid complaint.

This Policy may be varied from time to time and an updated version will be posted on the Union’s websites. Please check our websites regularly to ensure that you have the most recent version of the Policy.